Who We Are

The National Health Fund (NHF) is an agency of the Ministry of Health and was established in 2003 by the National Health Fund Act. The NHF provides financial support to our national healthcare system in order to improve its effectiveness and the affordability of healthcare for the Jamaican population.

The Fund helps Jamaican residents to access medication in both the public and private health sectors through the provision of the NHF Card and the Jamaica Drug for the Elderly Programme (JADEP) Card and the administration of the Government of Jamaica Health Card. The NHF also has the responsibility for the delivery of in-patient and outpatient pharmacy services for the public health sector. This includes the management of the medical warehouse and of over 118 pharmacy locations in the public health system, providing full time and scheduled services.

Grants are offered to institutions to improve health care delivery including infrastructure development, training, disaster preparedness, medical equipment and transportation. Project management is an important part of our work which extends to not only internal projects but major projects for our parent Ministry.

In addition to our own activities and campaigns to promote healthy living NHF supports several health promotion programmes to aid in the prevention, reduction and management of non-communicable and communicable diseases.

The Fund is ISO 9001:2015 certified and is therefore focused on continuous improvement of our processes to ensure customer satisfaction for both internal and external customers. Good corporate governance and the management of risk are also hallmarks of our operations.

The Fund’s revenue sources for the provision of benefits for the NHF and JADEP cards and for grants to institutions are:

• 20% of Special Consumption Tax charged on Tobacco Products with effect from April 14, 2008.
• 5% of Special Consumption Tax collected.
• .5% of annual earnings up to $500K paid by employee and employer, collected by the NIS.

Funds from the GOJ Budget are provided for the procurement, warehousing distribution of pharmaceuticals and medical sundries and for dispensing of medications to patients.

THE FUND AND ITS DIVISIONS

The Fund currently has an island-wide staff complement of approximately 500 members across seven divisions:

1. Executive
2. Finance Investment & Projects
3. Information & Communication Technology
4. Human Resource and Administration
5. Individual Benefits/Operations
6. Pharmaceutical Division
7. Drug Serv

OUR VISION STATEMENT

No financial barriers to health care.

OUR MISSION STATEMENT

To provide funding for specified healthcare benefits, health promotion, health projects and pharmacy services in a sustainable, efficient and customer centric environment.

OUR STATEMENT OF VALUES

At the National Health Fund, we are committed to the highest standards of honesty, integrity and quality. In discharging our responsibilities, we will be guided by the highest moral and ethical standards and will at all times demonstrate the highest levels of professionalism.

THE QUALITY POLICY

It is the policy of the National Health Fund to:

• Provide services of the highest possible standards, that meet our customer requirements and enhance customer satisfaction through continual improvement of our processes.
• Achieve our quality objectives by establishing, implementing and maintaining an effective Quality Management System which complies with applicable requirements including ISO 9001:2015.