NHF’s QMS is ISO 9001:2015 Certified

Government of Jamaica

NHF is Here for Health, NHF is Here for You.

The National Health Fund (NHF) a statutory organization  with its Board of Management appointed by the Minister of Health and Wellness. NHF was, established in 2003 by the National Health Fund Act. We are committed to improving the health outcomes of the population in Jamaica by providing improved  access to medicine and health care in general. Delivering an exceptional customer experience is at the centre of our operations.

Performance at a Glance | Financial Year 2022/23

Committed to Serving You

$

6

B

NHFCard Benefits

2.5

M

Prescriptions Filled

4.3

M

Approved Claims

92

%

Customer Satisfaction

Mission Statement

Vision Statement

Statement of Values

Our Divisions

The Fund has an island-wide staff complement of approximately 900 members across eight divisions:

  • Executive
  • ICT, Benefits & Research
  • Health Promotion, PR & Customer Care
  • Audit
  • Human Resource & Administration
  • Finance, Projects & Facilities Management
  • Procurement & Imports
  • Pharmacy Services & Delivery

How We Are Funded

The NHF’s revenue sources for the provision of benefits for the NHFCard and for grants to institutions are:

  • 20% of Special Consumption Tax charged on Tobacco Products
  • 5% of Special Consumption Tax
  • 1% of employee and employer NIS contributions

What We Do

  • Help Jamaicans access medication in both the public and private health sectors by providing the NHFCard
  • Deliver in-patient and outpatient pharmacy services for the public health sector, including the management of the medical warehouse and over 100 pharmacy locations.
  • Provide institutional grants to improve healthcare delivery including infrastructure development, training, disaster preparedness, medical equipment and transportation. 
  • Support health-promotion programmes to aid in the prevention, reduction and management of non-communicable and communicable diseases.
  • We focus on the continuous improvement of our processes to ensure customer satisfaction, outstanding corporate governance, and effective risk management, as evidenced by our ISO 9001:2015 certification.

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