Corporate
Governance

The NHF is governed by a Board of Management, which has been given the statutory mandate to assume responsibility for policy and overall leadership of the affairs of the Fund. The Board through its Chairman works closely with the portfolio Minister of Government who has the power to issue general directions on matters of policy.

The Board of Management operates following the guidelines set out in the third Schedule of the NHF Act as well as the Corporate Governance Framework for Public Bodies. It has responsibility for the oversight, policy direction and administration of the affairs of the Fund.

The Board will have between seven and nine members as appointed by the Minister with responsibility for the Fund. The Board meets as often as necessary for the transaction of its business, with at least six meetings being held within each financial year. The Chairman or Deputy Chairman normally presides at meetings. The current board is comprised of nine members appointed by the Minister.

The Chairman  is principally responsible for the effective operation and chairing of the Board and for ensuring that information that it receives is sufficient to make informed decisions. He acts as direct laison between the board and management through Chief Executive Offcer. He also provides support to the Managing Director, particularly in relation to external affairs.

The Corporate Secretary is responsible for ensuring that Board processes and procedures are appropriately followed and support effective decision-making and governance. THe Corporate Secretary is appointed by, and can only be removed by the Board.

Each Board member is expected to commit sufficient time for preparing and attending meetings of the Board, its Committees. Regular attendance at Board meetings is a prerequisite.

In-depth knowledge of the particulars of the NHF’s business is vital for each board member in making informed and objective decisions. Management has responsibility for operational activities and Board members have responsibility for the general oversight of the Fund. The Directors have complete access to the Chief Executive Officer, the Corporate Secretary and the Chief Internal Auditor.

As a government organisation that utilises taxpayer funds, the NHF is subject to certain laws. These include:

• NHF Act
• Public Bodies Management and Accountability Act
• Financial Administration & Audit Act
• Access to Information Act
• Corporate Governance Framework for Public Bodies

The Fund is also required to submit several reports to various government ministries, departments and agencies. These include:

• The Annual Report, which is due within 120 days of the end of the Financial Year.
• Quarterly Contracts Awards, which are submitted to the Office of The Contractor General on a quarterly basis.
• Quarterly Reports for Access to Information which are submitted to Ministry of Health
• Quarterly Performance reports to the Ministry of Health and Ministry of Finance and the Public Service
• Monthly procurement reports, which are required by the Ministry of Finance & Planning under the Public Reporting System.

Ethical Principles of National Health Fund (extract)

Basic Guidelines

The following are the basic guidelines that should be followed in carrying out the general operations of the National Health Fund:

• Honesty and Fair Dealings
• Recordkeeping
• Nepotism and Employment of Relatives
• Conflict of Interest
• Confidentiality
• Compliance with Laws, Regulations, Policies and Procedures
• Fair and equitable treatment
• Safeguarding NHF’s assets

Board Members, Management and Employees Responsibility

Board Members, Management and Employees must be fully committed to acting in the best interest of the NHF at all times and must:

• Be dedicated and committed in the performance of duties
• Give full participation and provide feedback as required
• Be honest and trustworthy
• Be loyal to the Organisation
• Be confidential
• Be respectful
• Foster an atmosphere of cooperation and harmony in the workplace
• Do nothing which would bring the NHF into disrepute or adversely affect its image
• Comply with Laws, Regulations, Policies and Procedures
• Immediately report any breach, irregularity, weakness or deficiency observes in the system to the Ethics Officer.

Management’s Responsibility to Staff

The success of NHF is dependent on a qualified, well-trained and highly motivated workforce. Management will endeavour to achieve the support, respect and loyalty of staff by ensuring the following:

• Provide leadership and vision
• Set and communicate clear goals and objectives
• Provide regular performance feedback
• Be fair and consistent in making decisions
• Show respect to all employees & foster high morale
• Promote health and safety in the working environment
• Facilitate continuing education, training and staff development opportunities
• Recognize and reward excellence
• Encourage upward and downward communication
• Respect and protect the rights and privacy of employees
• Will not condone, practice or facilitate any form of discrimination
• Will not condone any form of sexual harassment to colleagues, customers or business associates

The oversight of risk management activities is one of the most important roles of the NHF’s Board of Management as it remains committed to ensuring the effective implementation and maintenance of the organization’s Enterprise Risk Management (ERM) Framework.

NHF’s Risk Management programme is guided by its Enterprise Risk Management (ERM) Framework, which was approved by the Board in 2017.  The ERM Framework, influenced by the Committee of Sponsoring Organization of the Treadway Commission (COSO) and the ISO31000 Principles, promotes the integration of risk management into strategic planning and operational activities across the organization by establishing a structured and disciplined approach towards managing risk(s).

In addition to establishing the Framework, the Board defines the organisation’s risk appetite and its ability to bear the consequences of the occurrence of risks. To this end, the Board receives quarterly reports from the Audit and Risk Committee, which has the specific responsibility of evaluating and monitoring risks and mitigating controls.

NHF’s Internal Policies reflect the importance and inter-relatedness of risk to all operations of the organisation. The Internal Risk Management Committee provides oversight to ensure that standards are met, controls are implemented and high-level risks are escalated. Adequate reports are submitted to the Audit and Risk Committee for its consideration and submission to the Board.

The Internal and External Auditors also provides an independent, objective assurance to the Management and the Board on the effectiveness of the organization’s risk management processes and controls. And, at monthly management meetings, risk discussions are formally on the agenda keeping the Chief Executive Officer abreast of new and emerging risks as well as, changes in the status of critical risks that are on the Risk Register.

Understanding the critical nature of the services provided by the National Health Fund (NHF) to the health sector a Disaster Recovery Plan (DRP) and Business Continuity Plan (BCP) are in place. These are activated in the case where business operations are or will be disrupted to ensure the NHF has the ability to continue the delivery of critical services.

A Business Impact Analysis (BIA) was completed which identified among other things the critical services in question, the recovery time objective for each of these services and the resources required to provide or bring the services back into operation inclusive of having alternate locations and offsite data backups and systems in place.

Given that the NHF is ISO 9001:2015 certified and in the spirit of continuous improvement the DR and BCP are subject to annual review. The details in our DR and BCP are of confidential nature and as such are not distributed to the public.

You may communicate with the members of the Board by writing to:

Mr. Shane Dalling
Board Chairman
c/o National Health Fund
The Towers, 6th Floor
25 Dominica Drive
Kingston 5

Communications may be distributed to all members of the Board or to any individual member of the Board, as appropriate, depending on the facts and circumstances. In that regard, the Board of Management advises that items that are unrelated to the duties and responsibilities of the Board should be excluded and will not be responded to. Such items include, but are not limited to:

• Spam
• Junk mail and mass mailings
• Product complaints or inquiries
• New product suggestions
• Resumes and other forms of job inquiries
• Sponsorship Requests
• Surveys
• Business solicitations or advertisements.

In addition, material that is unduly hostile, threatening, illegal, or otherwise unsuitable will be excluded; however, any communication that is excluded will be made available to any independent, non-employee director upon request.