FAQs

Queries and requests made for sponsorship are made through the CEO’s office. Submit a detailed request in writing to the CEO Mr. Everton Anderson via email ([email protected]) or by fax 876-906-1105. The request must be submitted at least 6 weeks prior to the date of event. You may also write to:

The Chief Executive Officer
The National Health Fund
25, Dominica Drive
Kingston 5.

Yes. Kindly submit a request in writing to NHF with the relevant card details for a replacement.

No, the NHF does not offer blood pressure monitoring kits.

In accordance with the JADEP Provider Agreement Clause 16 (2) – The Provider shall notify the Fund not less than three (3) months prior to the expiry date of any designated Item. In the event that the Provider fails to comply with this clause and as a consequence of such non-compliance the Fund sustains losses, the Provider shall reimburse the Fund for loss within one (1) month of discovery.

Once items are closed dated or expired kindly complete JADEP Drug Retrieval form here and email to  [email protected]. A representative from NHF will contact you regarding retrieval of items.

The Public Private Partnership is an agreement between the MOH, NHF and private sector pharmacies to facilitate quicker dispensing of medication to persons with prescriptions from public hospitals and clinics at specific private pharmacies.  To be eligible to participate in the programme, public health patients must have prescriptions for medication that are on the Government-approved Vital, Essential and Necessary (VEN) list of drugs and be enrolled on PPP programme. The patient is expected to pay a minimal fee of $200 per prescription, which is to offset administrative costs at the participating private pharmacies.

Queries and requests made for sponsorship are made through the CEO’s office. Submit a detailed request in writing to the CEO Mr. Everton Anderson via email ([email protected]) or by fax 876-906-1105. The request must be submitted at least 6 weeks prior to the date of event.

Yes. A letter will be required from your doctor stating that you are treating your illness by diet and exercise. Also, speak with your doctor or pharmacist about the machine that might best suit your needs. You will be contacted by the distributor of the blood sugar machines within two weeks after submitting a request to NHF, to make arrangements for collection.

NHF Co-ordination of Benefits enables the beneficiaries to maximize their health insurance benefits and reduce their out of pocket expenses. NHF beneficiaries with multiple cards and are filling a prescription for a drug covered by the NHF, need only present one of their cards at the pharmacy that participates in COB.

Kindly complete the NHF Provider Application Form and provide us with originals or certified copies of the following:

a.    Pharmacy Council Certificate of Registration of the Shop

b.   Pharmacy Council Certificate of Registration of the Registering Pharmacist c.    Certificate of Business Registration-Registrar of Companies (if applicable)

d.   Certificate/Articles of Incorporation and Articles/Memorandum of Association e.   TRN (Business)

f.    Police Record

g.    Character Reference

It is mandatory that the owner(s)/director (s) of the pharmacy provide the NHF with a Police

Record done within the last six months (*Existing Providers on the NHF Programme who are already certified with the Pharmacy Council of Jamaica need not supply*). In addition, one character reference will be required for each of the *listed owners/directors* from the following list:

1.   Attorney-at-Law

2.   Minister of Religion

3.   Notary Public

4.   Justice of the Peace

5.   Superintendent of Police or higher rank

Applications for provider status will not be considered unless these documents are up-to-date at the time of application. After review of all relevant documents submitted, if considered for acceptance, the applicant shall be offered a Provider Agreement/Contract which will specify the Provider’s contractual obligations, operational procedures and requirements of the National Health Fund. The review process takes ten (10) business days once the completed application

and all relevant documents are submitted to the National Health Fund.

You may obtain a glucose monitor through the NHF from one of our partners. The machines available are:

OR

Kindly contact our Customer Care Department at 876-906-1106 to place the order. Please note the following:

• Your card should be used at least once to access Diabetic drug benefits before requesting a blood sugar machine.

• Please speak with your doctor or pharmacist about the machine that might best suit your needs.

• You will be contacted by the distributor of the blood sugar machines within two weeks, to make arrangements for collection.

The National Health Fund (NHF) EduCare Grant Programme provides assistance to aspiring healthcare professionals who are facing financial challenges in completing their course of study. The grant is available to full-time students at accredited universities who have completed their second year of study.

The following represents the minimum requirements for submission. Items ‘a’-‘d’ are required for all projects and items ‘e’ and ‘f’ are required for any Infrastructure and Procurement of medical equipment projects, respectively.  Items ‘g’ and ‘h’ are dependent on whether additional funds are available from other institutions.

a) Project Proposal template signed by the head of the organization, e.g. CEO, President b) Completed Grant request Form

c) Project Proposal

d) Supporting documents for the cost of the project, e.g. Quotation, pro forma invoices, summary of Bill of Quantities

e) Architectural designs or working drawings relevant to the stage of the project (11” x 17” paper size)

f) Specifications for any equipment to be purchased under the project

g) Evidence of any self-financing portion of the project, e.g. Bank statement or other forms of commitment

h) Approval letter or any other supporting documents from institutions providing counterpart funding

The amount to be approved will be determined by the availability of funds in each fiscal year and at the discretion of the NHF’s Board.

Depending on the amount, disbursements will be made via cheque or wire transfer to the Grantee’s project account in accordance with departmental guidelines.

The NHF accepts all Grant requests but approval will be based on the availability of funds in each fiscal year and the nature of the project.

The Grantee does not have to provide funds to the project, however, in the absence of monies there is the expectation of contribution in other forms, such as effort, equity, time or skill.

A request can be made for supplementary funds, however, evidence of approval and or availability of funds from the other institutions or the Grantee must be presented e.g. Commitment Letter and/or Bank Statement.

It is very important that projects being undertaken in any government facility be endorsed by the head of the organization such as the Permanent Secretary or the Regional Director.

Random audits are conducted on projects funded by the Institutional Benefits Department by NHF Internal Auditors.

The Grantee must provide a progress report on the status of the project to the NHF every month, no later than the 10th of each month. The reporting template is available for download via the Institution Benefits tab.